Piece A Cake Policies

Privacy Policy:

At Piece A Cake we respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone period.

Security Policy:

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the Internet.

Payment Policy:

A $100 non-refundable, non-transferable deposit is required to reserve your event date. The remaining balance is due two weeks prior to the event.

Shipping Policy:

Please be assured that your items will ship out within 3-5 days of purchase. We determine the most efficient shipping carrier for your order. The carriers that may be used are U.S. Postal Service (USPS), 

Federal Express and UPS deliveries occur Monday through Friday, excluding holidays. 

Orders outside of the contiguous United States or International could include additional shipping and you will be notified of options after you order. We suggest that you email for shipping information before placing your order if you are outside of our standard 48 states shipping area. 

Cancellation policy:

You may cancel, make changes, or reschedule your cake order anytime until two weeks prior to your event. No changes can be made to your order within two weeks of your event.

Refund Policy:

The $100 deposit to reserve your date is non-refundable for any reason. The balance of your order, if paid, is refundable in full if you cancel your order for any reason prior to two weeks of your event. If you are not satisfied with your cake we will provide your next cake similar in serving size free of charge. There are no refunds within two weeks of your event.

Lazy Susan turntables are hand made with intentional imperfections. Because each on is made by hand we can not guarantee similar results if ordering more than one. We offer a full refund, excluding shipping, if returned unopened in original package. After opening we offer free replacement within 30 days. Shipping is not refundable.